Contact Us
We are committed to providing exceptional customer support to all our UK-based players. Our dedicated support team is available to assist with account inquiries, technical issues, payment concerns, and responsible gambling guidance. We maintain strict compliance with UKGC regulations and ensure all communications are handled professionally and confidentially.
Customer Support Channels
Our multilingual support team operates through various communication channels to accommodate your preferences. For immediate assistance, utilise our online chat feature available directly through your account dashboard. This service provides real-time responses for urgent matters including account verification, bonus queries, and technical difficulties.
| Email Support | [email protected] |
| Phone Support | +44 20 7946 0958 |
| Online Chat | Available 24/7 |
| Response Time | Within 24 hours |
When contacting our support team, please provide your account details and describe your inquiry clearly. For security purposes, we may request additional verification information. Our support representatives are trained in responsible gambling protocols and can provide assistance with deposit limits, self-exclusion options, and accessing external support resources when needed.
- Prepare your account information before contacting support
- Clearly describe your issue or question
- Allow up to 24 hours for email responses